Billing & Scheduling Information

The registration fee for Open Door / Prime time is $45 per family. The registration fee must be paid in order for care to begin.

 

Preschool Aged Children Rates:

Hourly (6.5 or less hours per day)                                    $6/hour*

Full Day (7 or more hours, less than 5 days/week)      $40/day *

Full Time (7 or more hours, 5 days per week)               $178/week*

*Additional children will receive a 10% discount.  The child who attends the most will be charged the full rate.

 

Young 5 – 6th Grade Rates:                                          

Before School Care (anytime from 6:30am-8:30am)                      $12*                             

After School Care (anytime from 3:45pm-6:00pm)                         $12*                             

Delayed Start (anytime from 6:30am-10:30am)                               $22*                             

Half Days (anytime from 11:45am-6:00pm)                                       $28*     

Snow Days/Full Day (anytime from 6:30am-6:00pm)                    $40*     

*Additional children will receive a 10% discount.  The child who attends the most will be charged the full rate.

There is no registration fee for Winter or Spring Break childcare as long as you are registered for School Year Open Door.  Alternate schedules are required for Winter and Spring Break care. Registration forms will be made available several weeks before the scheduled break and are due earlier than normal. The due date will be clearly marked on the schedule/registration form.

Full Days                     $40*  

Full Time (7 or more hours, 5 days per week) $178*   

*Additional children will receive a 10% discount.  The child who attends the most will be charged the full rate.

 

Cash or check payments are due no later than 6:00pm on Wednesday of the week prior to care. A $10.00 late payment fee will be assessed for payment received after this time. A $25.00 returned check fee will be assessed to your account for returned checks.

Credit Card payments will be run between Monday and Wednesday following care. In the event of a Holiday or staffing issues, we reserve the right to run your credit card at any point during the week following care.  We accept Visa and Mastercard. Your weekly or permanent schedule must indicate that payment is to be charged to your credit card. You will be assessed a $10.00 fee if your credit card declines for any reason.

Statements are emailed by the first Friday of every month for the month prior. Please check over each statement you receive.  If you notice a discrepancy, call our billing secretary right away.  We will not go back further than two months to make any adjustments. Statements will be emailed to the address supplied on your registration paperwork. Please make sure to clearly write your email address on this form as most of our communication comes through email.

Once a schedule is submitted by 6:00pm the Wednesday before the week of care, changes to the schedule cannot be made.  Addition of days/times that are needed, will only be accepted if openings are available.   Note: accounts are billed according to the hours scheduled plus any additional time before or after that the child is in our care.

If you pick up your child after 6:00pm, there is a $10.00 late pick up fee. An additional $10.00 fee will be charged every 15 minutes you are late. This fee must be paid upon pick up and a Late Pick Up form must be signed for our records.

Schedules and payment are due no later than 6:00pm on the Wednesday prior to the scheduled week. Your account will be assessed a $10.00 late fee PER CHILD for schedules received after this time. Late schedules will only be accepted if openings are available. Drop in care is NOT available. We reserve the right to refuse care if a schedule is not submitted ahead of time or we are out of ratio due to licensing regulation.  Schedules will not be taken over the phone.

Schedules with Cash or Check payments can be turned in at your Open Door site or at the Child Services office. Schedules with Credit Card Payments can be turned in at the locations listed above or can be faxed to 616-850-6840 or submitted on our website. Emailed schedules must contain a completed and signed copy of the School Year Open Door schedule form.

Schedule must include the child’s First and Last name, school/Open Door site, parent/account holder First and Last name, arrival and departure time (for children attending school this includes arrival and departure before school and after school), payment method and account holder signature.

Permanent schedules may be used if your child has the same schedule every week.  However, you must inform us if the schedule will change.  You may do this by turning in a schedule for the week you need the change and letting us know in writing when you want to return to your permanent schedule. Permanent schedules DO NOT apply to scheduled Delayed Starts, Half Days, scheduled days off or Winter/Spring Break. A separate schedule must be submitted to receive care on these days. Permanent schedules do not extend beyond the current school year.

A schedule must be submitted indicating that you will need care for scheduled Delayed Starts and Half Days. Schedules are due no later than 6:00 pm on Wednesday of the week prior to the Delayed Start or Half Day. Due to the high volume of registered students we often fill to capacity for Delayed Starts and Half Days. Late schedules will only be accepted if openings are available.  During Delayed Start days, Preschool aged children may not attend Open Door until 10:30am at Griffin and Rosy Mound.  During Half Days of school, Preschool aged children may not attend Open Door until after 11:45am at Griffin and Rosy Mound. 

Alternate schedules are required for Winter and Spring Break care. Registration forms will be made available several weeks before the scheduled break and are due earlier than normal. The due date will be clearly marked on the schedule/registration form.

When school is cancelled or delayed due to inclement weather or other unforeseen circumstances Open Door offers child care for all registered students. You do not need to call ahead to schedule care.

On Snow Days child care will be provided at our Central High School location only. If local government buildings begin to close due to excessively hazardous travel conditions Open Door at Central will close as well. Open Door availability will be listed with the school closings on Nixle, local TV and radio stations.

During unscheduled, weather related 2 Hour Delays child care will be provided at your regular Open Door site.  In the event of an unscheduled cancellation of school or 2 Hour Delay, your regularly scheduled hours will be credited unless care is used.